Formulare als 'Fliessband' der Verwaltung? Zur Rationalisierung und Standardisierung von Kommunikationsbeziehungen (2024)

Abstract

This paper looks at the forms used in administrative procedures from a cultural studies perspective. I am interested in the various meanings ascribed to this omnipresent tool of rationalized bureaucratic practice and in their agency, that is, in the ways in which they impact on the organization and performance of public administration.
The metaphors used in German debates about the reform of form-based administrative practices - 'assembly line' and 'questionnaire' - provide a starting point for a reflection on the role of these administrative tools and on their agency.
The paper is introduced by a brief section on the longer history of printed forms in public administration and ends with a look at the ways in which forms structure and frame communication between administrators and clients.

Original languageGerman
Title of host publicationEine intelligente Maschine?
Subtitle of host publicationHandlungsorientierungen moderner Verwaltung (19./20. Jh.)
EditorsPeter Collin, Klaus-Gert Lutterbeck
Place of PublicationBaden-Baden
PublisherNomos Verlag
Pages281-298
Number of pages17
ISBN (Print)978-3-8329-5001-9
Publication statusPublished - 2009

Austrian Fields of Science 2012

  • 603123 History of science
  • 601016 Austrian history
  • 601014 Modern history

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Becker, P. (2009). Formulare als 'Fliessband' der Verwaltung? Zur Rationalisierung und Standardisierung von Kommunikationsbeziehungen. In P. Collin, & K-G. Lutterbeck (Eds.), Eine intelligente Maschine?: Handlungsorientierungen moderner Verwaltung (19./20. Jh.) (pp. 281-298). Nomos Verlag.

Becker, Peter. / Formulare als 'Fliessband' der Verwaltung? Zur Rationalisierung und Standardisierung von Kommunikationsbeziehungen. Eine intelligente Maschine?: Handlungsorientierungen moderner Verwaltung (19./20. Jh.). editor / Peter Collin ; Klaus-Gert Lutterbeck. Baden-Baden : Nomos Verlag, 2009. pp. 281-298

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title = "Formulare als 'Fliessband' der Verwaltung?: Zur Rationalisierung und Standardisierung von Kommunikationsbeziehungen",

abstract = "This paper looks at the forms used in administrative procedures from a cultural studies perspective. I am interested in the various meanings ascribed to this omnipresent tool of rationalized bureaucratic practice and in their agency, that is, in the ways in which they impact on the organization and performance of public administration.The metaphors used in German debates about the reform of form-based administrative practices - 'assembly line' and 'questionnaire' - provide a starting point for a reflection on the role of these administrative tools and on their agency.The paper is introduced by a brief section on the longer history of printed forms in public administration and ends with a look at the ways in which forms structure and frame communication between administrators and clients.",

author = "Peter Becker",

year = "2009",

language = "Deutsch",

isbn = "978-3-8329-5001-9",

pages = "281--298",

editor = "Peter Collin and Klaus-Gert Lutterbeck",

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Becker, P 2009, Formulare als 'Fliessband' der Verwaltung? Zur Rationalisierung und Standardisierung von Kommunikationsbeziehungen. in P Collin & K-G Lutterbeck (eds), Eine intelligente Maschine?: Handlungsorientierungen moderner Verwaltung (19./20. Jh.). Nomos Verlag, Baden-Baden, pp. 281-298.

Formulare als 'Fliessband' der Verwaltung? Zur Rationalisierung und Standardisierung von Kommunikationsbeziehungen. / Becker, Peter.

Eine intelligente Maschine?: Handlungsorientierungen moderner Verwaltung (19./20. Jh.). ed. / Peter Collin; Klaus-Gert Lutterbeck. Baden-Baden : Nomos Verlag, 2009. p. 281-298.

Publications: Contribution to bookChapter

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T1 - Formulare als 'Fliessband' der Verwaltung?

T2 - Zur Rationalisierung und Standardisierung von Kommunikationsbeziehungen

AU - Becker, Peter

PY - 2009

Y1 - 2009

N2 - This paper looks at the forms used in administrative procedures from a cultural studies perspective. I am interested in the various meanings ascribed to this omnipresent tool of rationalized bureaucratic practice and in their agency, that is, in the ways in which they impact on the organization and performance of public administration.The metaphors used in German debates about the reform of form-based administrative practices - 'assembly line' and 'questionnaire' - provide a starting point for a reflection on the role of these administrative tools and on their agency.The paper is introduced by a brief section on the longer history of printed forms in public administration and ends with a look at the ways in which forms structure and frame communication between administrators and clients.

AB - This paper looks at the forms used in administrative procedures from a cultural studies perspective. I am interested in the various meanings ascribed to this omnipresent tool of rationalized bureaucratic practice and in their agency, that is, in the ways in which they impact on the organization and performance of public administration.The metaphors used in German debates about the reform of form-based administrative practices - 'assembly line' and 'questionnaire' - provide a starting point for a reflection on the role of these administrative tools and on their agency.The paper is introduced by a brief section on the longer history of printed forms in public administration and ends with a look at the ways in which forms structure and frame communication between administrators and clients.

M3 - Beitrag in Buch/Sammelband

SN - 978-3-8329-5001-9

SP - 281

EP - 298

BT - Eine intelligente Maschine?

A2 - Collin, Peter

A2 - Lutterbeck, Klaus-Gert

PB - Nomos Verlag

CY - Baden-Baden

ER -

Becker P. Formulare als 'Fliessband' der Verwaltung? Zur Rationalisierung und Standardisierung von Kommunikationsbeziehungen. In Collin P, Lutterbeck K-G, editors, Eine intelligente Maschine?: Handlungsorientierungen moderner Verwaltung (19./20. Jh.). Baden-Baden: Nomos Verlag. 2009. p. 281-298

Formulare als 'Fliessband' der Verwaltung? Zur Rationalisierung und Standardisierung von Kommunikationsbeziehungen (2024)
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